Privacy Policy

This is a summary version for search engines. The authoritative, full-text policy is available on the interactive Privacy page.

What we collect

• Account information: name, email, organization details
• Platform content: client records, service logs, reports, invoices, HRSN encounter data
• Communications you send us
• Usage data: pages visited, features used, interaction patterns
• Device data: browser, OS, screen resolution, IP address, access times

How we use it

• Provide, maintain, and improve the Service
• Personalize AI-generated reports, recommendations, and analytics
• Send service-related notifications
• Comply with legal obligations

What we don't do

We do not sell your personal information. All customer data is encrypted at rest and in transit and is never used to train third-party AI models. CH360 does not accept or store Protected Health Information (PHI).

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