The CH360 Advantage
Community Health 360 isn't a generic CRM, EHR, or case-management tool retrofitted for community health. It was purpose-built for HRSN/SDoH care coordination from day one.
State-specific reporting, out of the box
Oregon OHA, Washington HCA, California DHCS, and Pennsylvania DHS each demand a different report format with a different demographic taxonomy and a different billing code set. CH360 ships with all of them pre-configured and quietly keeps them up to date.
AI that understands your domain
Our AI co-pilot drafts SOAP/DAP notes, fills funder reports, parses free-text into REALD/SOGI fields, and scores leads โ using prompts trained on actual HRSN documentation, not a generic chatbot.
HIPAA-grade dual-backend security
PHI lives in an isolated HIPAA-compliant database. Non-PHI CRM and marketing data lives separately. Field-level masking, 15-minute timeout, native TOTP MFA, and an immutable audit trail are standard.
Pricing that respects nonprofit budgets
Per-CBO pricing with no per-encounter fees, no PHI surcharges, and predictable monthly costs.